Our Monthly WhatsApp For Business Support Includes The Following:
Customer Support and Communication: Provide instant support, answer queries, and resolve customer issues efficiently through real-time messaging.
Automated Messaging: Set up automated responses for frequently asked questions, welcome messages, or after-hours replies.
Broadcast Messaging: Send updates, promotions, and important announcements to multiple contacts simultaneously while maintaining a personalized approach.
Catalog and Product Listings: Showcase products or services directly within the app, allowing customers to browse and make inquiries without leaving the chat.
Order and Appointment Management: Facilitate order confirmations, booking appointments, and sending reminders to clients, making it easy for them to manage their interactions with your business.
Payment Integration: Enable customers to make payments directly through WhatsApp, simplifying transactions and providing a seamless buying experience.
Customer Segmentation and Targeting: Use WhatsApp labels and lists to segment customers for personalized marketing campaigns based on their interests, purchase history, or engagement level.
Analytics and Reporting: Track message delivery, read rates, and customer engagement to optimize communication strategies and improve customer experience.
Interactive Chatbots: Implement AI-powered chatbots to handle common inquiries, guide customers through product selection, or collect information before passing them to a human agent.
Feedback and Surveys: Gather customer feedback or run quick surveys directly through WhatsApp to enhance services and understand client needs better.